Digital Exclusion

Digital Exclusion is a reality for significant segments of the UK population. Our recent work has shown that different groups experience different types of exclusion, and that for some people they reinforce and deepen existing social and economic disadvantages. We were asked by the National Audit Office to develop a methodology for working out the benefits foregone to citizens, government and the economy through digital exclusion - and the costs of overcoming them.


Digital Exclusion Screenshot

This project opened the expert deliberation of costing digital exclusion by developing a Methodology for Costing the Impact of Digital Exclusion and then creating a digital exclusion project website to allow all Internet users to share their comments and critiques.

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