This site is dedicated to improving knowledge and understanding of digital era government. This site is run jointly by the LSE Public Policy Group (London School of Economics and Political Science) and the Oxford Internet Institute (University of Oxford).

Publication
Article
2011

This paper tests whether the social information provided by the internet affects the decision to participate in politics. In a field experiment, subjects could choose to sign petitions and donate money to support causes. Participants were randomized into treatment groups that received varying information about how many other people had participated and a control group receiving no social information.

Blog Post
2011

We will begin a new three-year research programme on The Internet, Public Policy and Political Science: Collective Action, Governance and Citizen-Government Interactions in the Digital Era starting 1st April.

More information about this project is available in the OII press release, and project description page.

Blog Post
2011

Tahrir Square

Professor Helen Margetts was recently featured on the The Economic and Social Research Council (ESRC) website writing about the importance of the Internet to contemporary protest. The full article is available at their website.

Blog Post
2011

On Tuesday, 8th March, Helen Margetts (Oxford Internet Institute) acted as an expert witness to the House of Commons Public Administration Committee, which is running an investigation entitled Good Governance: The effective use of Information Technology. See the full post for a video of the committee meeting.

Publication
Book
2011

Paradoxes of Modernization Book Cover

This book explores the unintended and unanticipated effects associated with 'modernization' projects and tackles the key question that they provoke - why do policy-makers persist in such enterprises in the face of evidence that they tend to fail?

Project
2010

Emergent Leadership Screenshot

These experiments explored the dynamics of collective action on-line and tested empirically how different information environments affect collective action decisions at various stages in a mobilization. Specifically, we wanted to examine the effect of different forms of real-time ‘social influence’ on people’s participatory decisions.

Project
2010

The Study on User Expectations of a Life Events Approach for Designing e-Government Services project for the European Commission investigated the new government landscape online and how eGovernment expectations among citizens and eGovernment services have changed. Project partners included: Deloitte, the Oxford Internet Institute, and Dear Media.

Publication
Paper
2009

This paper tests the hypothesis that social information provided by the internet makes it possible in large groups to exert social pressure that Olson considered viable only for smaller groups. In two experiments - laboratory and field - subjects could choose to sign petitions and donate money to support causes. Participants were randomised into treatment groups that received varying information about how many other people had participated and control groups receiving no social information.

Publication
Paper
2009

Productivity is defined as the ratio of outputs to inputs. When applied to the public sector, productivity becomes a key performance indicator that shows how efficiently public resources are employed in providing public services. Until not too long ago productivity in the public sector was assumed to be flat as outputs were given the same price as the cost of producing them. Recent methodological approaches suggest to measure outputs directly in order to count with realistic productivity estimates. Empirical public sector productivity studies are still in its infancy.

Publication
Report
2009

On 7 May 2009 the National Audit Office (NAO) has published a report on information exchange in benefits delivery: Department for Work and Pensions: Communicating with Customers, produced by a joint OII-LSE research team led by Professors Helen Margetts (OII) and Patrick Dunleavy (LSE).

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