Sponsors   Access our reports Information Exchange between Citizens and the Department of Work and Pensions (2008/09) Government on the Internet (2007) Achieving Innovation (2006) Citizen Redress (2005) Difficult Forms (2003) Progress in implementing e-government in England (2002) Government on the Web (2002) Government on the Web (1999)   Government on the Web 1999 This report is the precursor to the 2002 study, published in December 1999. It was also commissioned by the NAO and was the first ever comprehensive analysis of e-government in the UK. The study team for this report was Professor Patrick Dunleavy (LSE), Professor Helen Margetts (UCL), Steve John (LSE) and Don McCarthy (LSE).To view the contents of the report for 15 December 1999, please use the links below:   Executive summary »  (size 108kb)     Comparator A »  (size 385kb)   Part one »  (size 3156kb)     Comparator B »  (size 196kb)   Part two »  (size 588kb)     Appendix i »  (size 87kb)   Part three »  (size 974kb)     Appendix ii »  (size 123kb)   Part four »  (size 602kb)     Glossary »  (size 60kb)   Download whole document »  (size 3204kb)       You will need Adobe Acrobat Reader to view these documents, to download

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